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  • What are your fees?
    15 minute telephone consultation: Free 1 hour Initial Session/Intake: $250 (effective July 1, 2024) 50 Minute Therapy Session: $215 (effective July 1, 2024) 2 hours Therapy Matching Consultation (1 hour interview, 1 hour research): $500 (effective July 1, 2024) Payment is required at the time of service. Credit cards are preferred. You may use your Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) card. I encourage clients to enroll in Autopay, which will automatically charge your credit card after each session.
  • Do you accept insurance?
    I am currently out of network with all insurance companies. I can, however, provide you with a “superbill” which you may submit to your insurance provider for possible reimbursement for services.
  • How do I get reimbursed from my insurance company for my out of network benefits?
    You may wish to submit for possible reimbursement from your insurance company. I provide "superbills" that you can use for this purpose. 1) Contact your insurance company and ask them if your plan provides any benefits for "out of network psychotherapy" by a licensed psychologist. Some insurance plans provide no benefit, and some provide a large percentage of my fee, it is completely dependent on your individual plan. You may also want to ask what type of information your insurance company may require about your treatment in order to provide you with out of network benefits. 2) Ask your insurance company how to submit your Statement for Insurance Reimbursement form. 3) Pay my full fee at the time of service. 4) On the first of each month, check your client portal for your Statement for Insurance Reimbursement form. I can also set this up to be emailed to you directly on a monthly basis. 5) Submit this form to your insurance company as they direct. 6) The insurance company will then reimburse you directly for whatever benefit your plan provides.
  • Do you accept any other mental health benefit plans?
    I am paneled with Lyra Health, which is an employer based mental health benefit plan. If you have benefits through Lyra Health, they will compensate me for your services. Please check your benefits information to find out how many sessions your company plan will cover. If you attend treatment with me and use up all of your Lyra Health benefits, and would like to continue on in treatment, you may continue to see me at my self-pay rate, or I can provide you with referrals to other providers.
  • How often do I need to come to therapy?
    This really depends on a lot of factors, including your concerns and your goals. I generally recommend weekly to begin and then stretching out sessions as symptoms decrease over time. I use the most supported treatment approaches available and those tend to be most effective when therapy is regular and consistent. However, each person is unique and although your treatment team and I will make recommendations about the frequency of therapy, you are ultimately in charge of how often you attend therapy.
  • How long can I expect to be in therapy?
    This is a tough question and I wish I could give an exact number! There are so many factors that influence the length of therapy that, unfortunately, it is just too hard to predict. What I can say is that because I use empirically supported treatments (therapies with research to support them), you will be given the tools you need to get back to your life faster than with other treatment modalities. Of course, this requires some work on your part, too, including homework outside of session. I do not want you to be in therapy for a long time; my goal is to get you back to living as quickly as possible. Ultimately, you are in charge of how long you attend treatment. We will, of course, collaborate together on reaching your goals and continue to assess progress. I will give feedback, and at the same time, you determine when you feel you have met your goals. You have the right to stop therapy at any time. In general, the evidenced based therapies I use work faster than other, non-evidence based therapies. However, the length of therapy will be determined by several factors, including your diagnosis (or diagnoses), history and severity of symptoms, homework practice, as well as your treatment goals, which may change throughout the course of treatment. In my practice, the number of sessions attended varies widely, with some people reporting significant improvement after just a few sessions, and others choosing to attend therapy for years. Of course, this is also determined by your goals. For example, some people may choose to work on one precise goal and once that goal is met, may terminate therapy. Others may decide to continue therapy even after their first goal is met due to wanting continued support or to addressing other concerns. In the end, though we collaborate about your goals and treatment duration, you are in charge of your own therapy and when you end treatment.
  • How do I know how much treatment will cost me overall?
    This question is completely understandable and reasonable. Unfortunately, due to the nature of psychotherapy services and so many individualized and confounding variables, it is difficult to determine. Ultimately, you decide how often and for how long you attend therapy sessions. You may terminate services at any time. In order to help you estimate cost, you may refer to the fees: your first session (diagnostic assessment) will be $225 and all therapy sessions after that will be $185. You are charged at the time of service. Per my practice policies, I require a 48 hour cancellation notice, otherwise you are charged full session rate.
  • Notice of your right to receive a Good Faith Estimate of healthcare costs
    You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost. Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees. Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service. If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit: www.cms.gov/nosurprises To file a dispute: https://www.cms.gov/nosurprises/consumers
  • I'm interested in learning more - what do I do?
    Before we begin therapy, we will have a 15- minute phone consultation. The best way is to book directly online and select a day and time that works best for you. Otherwise, you can email me or call/text me at 317-325-8068 and leave a message. To protect your privacy, please do not include any confidential details in your email or phone message. Also, please be sure to include a good time for me to get back to you. I try to return calls and emails within 24 business hours.
  • What can I expect in the phone consultation?
    The phone consultation will be about 10-15 minutes in length. During that time, we will talk to determine if we are a good fit for one another. I’ll ask you some questions about why you’re seeking therapy and what you’re hoping to work on. I’ll also ask some questions about your history and prior treatment experiences. You also have the chance to ask me any questions you’d like. If we think we may be a good fit, then we next schedule and discuss logistics and practice policies. Otherwise, I will provide you with referrals for providers who are more specialized in treating your areas of concern.
  • What can I expect in the first session?
    The first session isn’t like a typical therapy session. First, we will review paperwork and policies. The rest of the time is really an information gathering session; I’ll be getting a lot of information from you to fully understand your symptoms, your relationships and experiences, as well as your history. This is what psychologists call a “diagnostic assessment.” It helps me determine the best route of therapy and get a full picture for what’s going on. If applicable, I’ll provide you with my diagnostic impressions and a brief overview of treatment recommendations.
  • What is therapy like with you?
    I am a very hands-on therapist. We will work together to create a plan of action, including practicing skills, when appropriate, in session. Therapy is hard work and you will get the most out of our sessions if you practice new skills on your own. If we are treating an eating disorder or eating concern, we will utilize a HIPPA-compliant app called Recovery Record where I can coach you outside of session. I also want to note that I want to make therapy as fun as possible. I love incorporating humor and laughing with you! See My Approach page for more information.
  • Why do I need someone who specializes?
    If you had diabetes, would you want to be treated by your general physician? My guess is that you’d want to be seen by an endocrinologist, with the training and expertise in diabetes. Therapy is the same way. It’s important for your therapist to have the background and training to understand the nuances with specific presentations and how to apply the correct treatment to your concerns. Eating disorders, in particular, are complex and often misunderstood, so it’s important that your care is provided by a team who not only understands the eating disorder’s dynamic presentation, but also has access to resources and other expert consultations.
  • Do you treat anything else besides eating disorders, stress & anxiety?"
    Yes, I do! I am able to treat a wide array of other conditions, including depression, perfectionism, adjustment disorders, impulsivity problems, and others. Please do not hesitate to reach out to me if you are interested in working together – we can discuss via phone consultation if we would be the right match.
  • I'm a teen - will you tell my parents everything I tell you?
    If you can't trust your therapist, then what's the point of even coming to therapy? I respect what's called a "zone of privacy" which basically means I won't tell your parents anything unless you are a danger to yourself or someone else. I tell your parents that they need to trust that I will let them know if there is something they need to know. That being said, there may be some things you tell me that I think we should include your parents. If that's the case, then I will be direct with you about that and help you figure out how best to tell them, which may mean bringing them into session. I know that parents like to know what we work on in session, so I often encourage parents to join the last 5-10 minutes of session and let you (the teen) tell them what we worked on and what your goals are for the week. For eating disorders, parental involvement is key to success, so at the beginning of treatment, we will outline where the communication boundaries are around certain eating disorder behaviors.
  • Where are you located?
    I offer telehealth when clinically appropriate (which we can determine during our phone consultation). I provide a secure, HIPAA-compliant video platform and am able to treat individuals located anywhere in the state of Indiana. I am located in the Nora area, on the northside of Indianapolis, just east of College Ave. on 86th St. My office complex, Executive North Office Park, is located on the southside of 86th St. at the Guilford Rd. intersection (across from the Nora Library). Turn into the office park, and the 921 building is the second building on the right. There is ample parking. Come inside the building and take the stairs or elevator to the 2nd floor. Enter Suite 210B. There is not a receptionist, so just have a seat in the waiting room and I will greet you at our appointment time. Carter Psychology 921 E. 86th St. Suite 210B Indianapolis, IN 46240
  • What are your hours?
    All sessions are by appointment only. I do not offer evening appointments. For clients who are treating eating concerns, I am available outside of these hours via a HIPAA-compliant app called Recovery Record.
  • Do you offer telehealth?
    Yes, I do! I provide telehealth through a secure, HIPPA-compliant video platform to individuals in the state of Indiana. While I do prefer in-person sessions due to the nature of the type of therapy I do (handouts, in vivo practices), I am thrilled that therapy can now be more accessible. In my practice, I have found that telehealth works well for many clients and we often do a hybrid model. That being said, I like to discuss symptoms and other concerns during the phone consultation to determine if telehealth is clinically appropriate.
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